Solving Cookie Problems
No, I'm not talking about your diet here! Cookies are little bits of information that websites are allowed to place on your computer. They are generally used to keep you from having to enter in the same information on forms or frequently logging into membership sites. Passfire uses cookies to renew your login information when a long period of inactivity causes your session to time out. You don't have to understand what that means, you just have to make sure cookies are working on your computer. The following test will tell you if have cookie problems:

Cookie Test

Fixing Cookie Problems
If the above test indicated that the passfire cookies were not present on your computer, then here are the most likely solutions:

Enabling Cookies

Your browser is most likely configured so that cookies are turned off. Here are the procedures for enabling cookies on the two most popular browsers. If you use a different browser than one of these, you may need to consult the browser help file for information on turning cookies on.

Internet Explorer:
1 From the TOOLS menu, select 'Internet Options...'
2 Click the 'Security' tab, then click 'Custom Level'
3 Scroll down the list until you find the 'Cookies' section, then make sure both options are enabled. Selecting the "medium" level from the reset menu should also enable cookies.

Netscape Navigator:
1 From the EDIT menu, select 'Preferences...'
2 Click on the 'Privacy and Security' item so that you can see the options listed under it.
3 Click on the 'Cookies' item to bring up the settings panel.
4 Make sure the 'Disable Cookies' option is not set.

Ad Blocking Software

Some ad blocking software such as AdSubtract can also block cookies. If you are using this type of software on your computer, you should be able to configure it to accept cookies from www.passfire.com.